Return & Refund Policy

A product can be returned only if:

• The product is expired.
• The product is damaged, spoiled, or defective at the time of delivery.
• The wrong product has been delivered by mistake.

If you receive an expired, damaged, spoiled, defective, or incorrect product, you can return it during our next delivery round/turn in your area.

Please keep the product and its packaging available for verification.

After verification, Mizomart may provide:

• A replacement of the product, or
• A refund of the amount paid for that product.

Products cannot be returned simply because the customer does not like the product or has changed their mind.

Products that are used, opened, or damaged after delivery by the customer are generally not eligible for return.

Please check your products at the time of delivery. If you notice any issue, inform the delivery person or contact Mizomart as soon as possible.

Mizomart reserves the right to verify the condition of the product before approving a return or refund.