Privacy Policy

When you use Mizomart, we may collect information that you provide while using our website and services, including:

• Your name
• Phone number
• Delivery address
• Village or location
• Order details
• Information you provide when contacting us

We only collect information that is reasonably necessary to process your orders and provide our services.

We may use your information to:

• Process and deliver your orders.
• Contact you regarding your order.
• Confirm delivery details.
• Handle returns, refunds, or replacements.
• Provide customer support.
• Improve our website and services.
• Prevent fraudulent or unauthorized activity.

When you place an order, we need certain information to complete the delivery.

For cash-on-delivery orders, Mizomart may record the order and payment status.

If online payments are introduced, payment information may be processed through the relevant payment service provider. Mizomart does not need to store your complete card or banking credentials.

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online service can guarantee complete security of information.

Mizomart does not sell your personal information.

We may share necessary information with people or service providers involved in fulfilling your order, such as delivery personnel or payment providers.

We may also disclose information when required by applicable law.

Mizomart may use cookies or similar technologies to keep the website functioning properly, remember preferences, and understand how customers use our website.

You may contact Mizomart if you want to ask about the information we have about you, correct inaccurate information, or request deletion of information where applicable.

Some information may need to be retained for order records, legal requirements, or legitimate business purposes.

Mizomart is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent.

We may update this Privacy Policy when our services or practices change.

Any updated version will be published on this page.

If you have questions about this Privacy Policy, please contact Mizomart through the contact information provided on our website.